Welcome to ShaadiRoot ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning platform and services.
By using ShaadiRoot, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
Account Information: Name, phone number, email address, and profile picture
Guest Information: Names, phone numbers, email addresses, and QR codes for event entry
Payment Information: Payment details processed through secure third-party payment processors (we do not store full payment card information)
Vendor Information: Business details, contact information, and service offerings (for vendors)
2.2 Google Contacts Integration
When you choose to import contacts from Google Contacts:
We request read-only access to your Google Contacts
We only access contact information (names, emails, phone numbers) that you explicitly choose to import
We do not store your Google account credentials
You can revoke access at any time through your Google Account settings
We use this information solely to help you manage your event guest list
2.3 Automatically Collected Information
We automatically collect certain information when you use our services:
Device Information: IP address, browser type, device type, and operating system
Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
Location Data: General location information based on IP address (for city-based services)
Cookies and Tracking: We use cookies and similar technologies to enhance your experience
Vendor listing activity: When you browse a vendor's public profile (for example a photographer), we may record that the profile was viewed or that you used a contact action (such as tap-to-call or WhatsApp), so the vendor can see engagement in their ShaadiRoot dashboard. If you are logged in, we may associate that activity with your account for this purpose. Vendors can turn off recording of profile views from their Enquiries / activity settings where offered.
3. How We Use Your Information
We use the collected information for the following purposes:
To provide, maintain, and improve our wedding planning services
To create and manage your events, guest lists, and QR codes
To send invitations, QR codes, and event updates via WhatsApp and other communication channels
To process payments and manage transactions
To connect you with vendors and facilitate vendor bookings
To provide AI-powered wedding planning recommendations
To send you service-related notifications and updates
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
With Vendors: When you request quotes or book services, we share relevant event and contact information with selected vendors
With Service Providers: We share information with third-party service providers who assist us in operating our platform (payment processors, cloud storage, email services)
For Legal Compliance: We may disclose information if required by law, court order, or government regulation
To Protect Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users
With Your Consent: We may share information with your explicit consent or at your direction
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption of data in transit using SSL/TLS protocols
Secure storage of data with access controls and authentication
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure payment processing through certified third-party providers
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request access to your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Data Portability: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing communications
Google Contacts: Revoke Google Contacts access through your Google Account settings
To exercise these rights, please contact us at the email address provided in the Contact section below.
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Maintain security and prevent fraud
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Services
We use the following third-party services to operate the platform. Each has its own privacy policy governing how they handle data:
Razorpay: Payment processing for deposits, bookings, and FotoRoot purchases. Payment details are processed securely by Razorpay; we do not store full card numbers. See Razorpay Privacy Policy.
Google: We use Google APIs for sign-in (where enabled) and for Google Contacts integration so you can import contacts for your guest list. We do not use contact data for marketing. You can revoke access in your Google Account settings. See Google Privacy Policy.
Cloud storage (e.g. AWS): We store media files (photos, videos) and other data on secure cloud infrastructure to deliver the service reliably.
Hosting and infrastructure: Our applications and databases may be hosted on third-party infrastructure providers. Data is stored in accordance with our security practices and applicable law.
We select service providers that commit to appropriate data protection standards. We do not sell your data to third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: